FAQs

Tokens are redeemable at any time. Simply write one of your allocated reference numbers on the sample and send it to us.

Please send samples to our address found at the bottom of the page.

Not at the moment

No. Our homebrew pitches are fresh and highly viable with over 200 billion cells. Simply pitch straight into the wort.

Yes we qPCR all our yeast to check for infection first.

Find your desired strain on our website and request a quote. Please include your brewery date, tank size (HL), Gravity & landing date. (allow 2/3 days before brewing date)

Domestic orders are 2 day from shipment. For the UK shipment will take 2/3 working days. Please note yeast pitches for the UK ordered on Thursday or Friday will be sent on Monday as we cannot guarantee delivery over the weekend.

Yes, we accept all major payment methods.

Yes, an option will be presented to you at checkout to create an account.

Yes of course. Please go our custom yeast pitches page and request a quote. Please include your brewery name, the strain you wish to have propagated, pitch size (HL) and your desired landing date.

Our homebrew pitches have a three-month shelf life to ensure the yeast your using is fresh! If your pitch is over two months old, we recommend using a starter to help ensure a successful fermentation.

We strongly recommend storing your yeast in a refrigerator (0-4°C) to maintain healthy yeast and its designed three-month shelf life.